Carrie, the manager of the pediatric floor, is being evaluated by her director. Carrie set goals last year such as increasing patient satisfaction on her unit by 20% and decreasing staff turnover by 10%. Carrie's performance appraisal today is based on how well she achieved those goals. This type of performance appraisal is called:

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This type of performance appraisal is called Management by Objectives, as Carrie has set specific goals for her unit and her performance is evaluated based on how well she achieved those goals. Just culture refers to the system of accountability and fairness in healthcare, peer review involves evaluation by colleagues, and 360-degree evaluation involves feedback from multiple sources including peers, subordinates, and superiors.

Carrie, the Manager of the Pediatric Floor, Is Being Evaluated