Which of the following responses from the nurse manager is consistent with a culture that promotes patient safety?
A) "We make sure that we don't have any errors on this unit."
B) "We identify who made the error and take corrective action."
C) "We provide remedial training for all staff on the unit when there is an error."
D) "We report any serious error to The Joint Commission and use their experts to help us find the root cause of the problem."
Correct Answer:
Verified
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