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Global Strategy
Quiz 12: Strategizing With Corporate Social Responsibility
Path 4
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Question 21
Short Answer
Which is not true about CSR? a. Some CSR policies may reduce the firm's value. b. CSR policies may not pay off if common. c. CSR that is embedded in people is easier to imitate. d. Organization: a firm needs to tie together CSR activities. e. It is difficult to prove a link between CSR and economic performance.
Question 22
Essay
Free market advocates tend to do all of the following except: a. Argue that "the social responsibility of business is to increase its profits, which leads to efficient capital and product markets." b. Argue that all stakeholders have an equal right to bargain for a "fair deal." c. Believe that the first and foremost stakeholder group is shareholders. d. Argue that if firms attempt to attain social goals, managers will lose their focus on profit maximization. e. Fear that firms will become like SOEs.
Question 23
Short Answer
From an institutional perspective, proactive activities are indicative of all the following except: a. Normative beliefs. b. Cognitive beliefs. c. The desire to do the right thing. d. An absence of "window dressing." e. A quest for better profits.
Question 24
Short Answer
Secondary stakeholder groups are: a. Constituents on whom the firm relies for its continuous survival and prosperity. b. Those who do not influence or affect the corporation. c. Not influenced or affected by the corporation. d. Not engaged in transactions with the corporation and are not essential for its survival. e. B through D above.
Question 25
Short Answer
NGOs have the ability to: a. Affect firms'practices. b. Influence firms' management. c. Impact legislation. d. All of the above. e. None of the above
Question 26
Short Answer
An example of a secondary stakeholder group is: a. Social and environmental groups. b. Suppliers. c. Customers. d. Governments. e. Communities.
Question 27
Short Answer
In regards to the link between CSR and economic performance: a. There is no conclusive evidence of a direct, positive link between CSR and economic performance. b. Some studies report a positive relationship. c. Some studies find a negative relationship or no relationship. d. It appears some firms are not cut out for a CSR-intensive strategy. e. All of the above.
Question 28
Short Answer
Those who advocate CSR: a. Conduct their debate within the constraints of capitalism. b. Argue that a humane capitalism is an oxymoron and unattainable. c. Argue that the concepts justice and fairness are simply matters of opinion. d. Argue that the most important stakeholder is the stockholder. e. None of the above.
Question 29
Essay
Reactive firms: a. Actively participate in regional, national, and international policy discussions. b. Often build alliances with stakeholder groups. c. Engage in voluntary activities that go beyond what the regulations require. d. React negatively to aspects of CSR that may increase costs. e. All of the above.
Question 30
Short Answer
There is agreement throughout society that: a. Overseas expansion is good because it helps improve standards of living around the world. b. Overseas expansion is bad because it causes loss of jobs in the home country. c. Firms should stick strictly to business within a country and not seek to impose their views of human rights on other countries that have different views. d. Firms have a responsibility to do whatever is necessary to assure that the human rights that are respected in the home country are implemented in host countries. e. None of the above.
Question 31
Short Answer
An example of a primary stakeholder group is: a. Media. b. Social activists. c. Environmental groups. d. Employees. e. Fair labor practice groups.
Question 32
Short Answer
Using the five forces model, which will likely result in a higher level of CSR? a. A highly concentrated industry. b. Existence of incumbents. c. Socially and environmentally conscious suppliers with standardized products that have multiple substitutes. d. No monitoring program for all supplier factories. e. Substitutes that are superior to existing products and costs are reasonable.
Question 33
Short Answer
Those who feel that firms that expand into emerging economies are failing their CSR responsibilities are most likely to claim that it: a. Potentially hurts corporate profits. b. Reduces shareholder returns. c. Fails to provide employment to host countries. d. Reduces the standard of living in host countries. e. Domestic employees and communities pay the price for the overseas expansion.
Question 34
Short Answer
The instrumental view of CSR advocates who are skeptical of CSR compliance claims: a. That firms may not necessarily be sincere. b. That firms may be compelled to appear to be sensitive to CSR by impression management-in other words, "window dressing." c. That many firms may chase fads by following what others are doing, while not having truly internalized the need for CSR. d. That CSR activities simply represent a useful means to help make good profits. Firms are not necessarily becoming more "ethical." e. All of the above
Question 35
Essay
In regard to the extent of CSR challenges, the following is true except: a. All industries are equal in terms of their exposure to CSR challenges. b. Energy- and materials-intensive industries such as chemicals) have been criticized. c. Firms that are major outsourcers in foreign countries have been criticized. d. Some firms have turned to NGO critics to have the NGOs certify their policies. e. None of the above.
Question 36
Short Answer
CSR tends to be the least concerned with improving: a. Global sustainability. b. Shareholder wealth maximization. c. Rising levels of population. d. Inequity. e. High levels of poverty in some countries.