Question 1

The analysis of the competitive environment in Scenario B) that you have conducted utilized the work of

Accepted Answer

Michael Porter is a renowned strategist and his work on competitive analysis and creating competitive advantage is widely used in business.

Question 2

Which of the following leadership styles is associated with a hierarchical culture?

Accepted Answer

A hierarchical culture values organization, structure, and clear chains of command. A coordinator or organizer leadership style is best suited to this type of culture as it reinforces these values and helps to maintain order and control within the organization.

Question 3

Finding 2 in Scenario A is most closely associated with which element of the macroenvironment?

Accepted Answer

Finding 2 in Scenario A refers to the company encountering legal and regulatory challenges in expanding its business. Hence, it can be inferred that Finding 2 is most closely associated with laws and regulations.

Question 4

_____ is the set of assumptions about a company and its goals and practices that members of the company share.

Accepted Answer

Organizational culture refers to the shared set of assumptions, values, and beliefs that shape the behavior of individuals within an organization. It reflects the attitudes, customs, and behaviors that characterize a particular company and distinguishes it from others. Organizational culture influences employee behavior, job satisfaction, loyalty, and productivity.

Question 5

If an organization's culture is externally oriented and focused on control with its primary objectives as productivity, planning, and efficiency, it could best be described as an) _____ culture.

Accepted Answer

A rational culture is externally oriented and focused on control, emphasizing productivity, planning, and efficiency.

Question 6

_____ are the components of an organization that can be seen and heard, such as office layout, dress, orientation, stories, and written material.

Accepted Answer

Visible artifacts are the components of an organization that can be seen and heard, such as office layout, dress, orientation, stories, and written material. The other options are not related to this concept.

Question 7

In Scenario A, when Cathy read the survey of regional businesses, she was investigating

Accepted Answer

Cathy was investigating the competitive environment as she was reading a survey of regional businesses, which would provide insights into the competition in the area.

Question 8

Findings 1 and 3 in Scenario A are both associated with the

Accepted Answer

Findings 1 and 3 are associated with the competitive environment as described by Porter, which includes factors like rivalry among existing competitors and barriers to entry.

Question 9

The five-by-eight inch card with one rule on it-Use good judgment in all situations-that employees at Nuon Corporation receive along with the employee handbook tells the employees a great deal about their company's

Accepted Answer

The card suggests that the company values good judgment in all situations, indicating a particular mindset or set of beliefs shared by employees. This mindset is likely reflective of the company's overall culture, which promotes such values and norms.

Question 10

A hierarchical organizational structure values _____ and assumes that individuals will comply with the organizational mandates when roles are stated formally and enforced through rules and procedures.

Accepted Answer

A hierarchical organizational structure emphasizes stability, order, and predictability. It relies on a formal chain of command and clear role definitions to maintain consistency and control. This type of structure assumes that individuals will comply with organizational mandates when they understand their roles and responsibilities and follow rules and procedures. Change, flexibility, external control, and business acumen are not central values in a hierarchical structure.

Question 11

_____ are the underlying qualities and desirable behaviors that are important to an organization.

Accepted Answer

Values are the underlying principles and beliefs that guide an organization's decision-making and behavior. They are the foundation of an organization's culture and help establish norms and expectations for employees. Traits refer to individual characteristics and abilities, ethics are the moral principles that guide behavior, norms are the unwritten rules of behavior within a group or society, and benchmarks are standards used to evaluate performance or progress.

Question 12

Which of the following is the deepest level of organizational culture?

Accepted Answer

The deepest level of organizational culture is the unconscious assumptions that are deeply ingrained within the organization and may not be directly spoken about or acknowledged. These assumptions are often taken for granted and are generally difficult to change. Values, desirable behaviors, individual talents, and ancillary activities are all important components of organizational culture, but do not represent the deepest level of culture.

Question 13

The bonding attributes of an) _____ are flexibility, risk, and entrepreneur.

Accepted Answer

The bonding attributes of an adhocracy culture are flexibility, risk-taking, and entrepreneurship. Adhocracies are known for their ability to adapt quickly and innovate, making them ideal for industries such as technology and creative fields.

Question 14

Which of the following can be a useful clue about an organization's culture?

Accepted Answer

Who is hired and fired can provide insight into an organization's values and the behaviors that are rewarded or punished.

Question 15

Which of the following organizational cultures are strongly characterized by goal achievement, environment exchange, and competitiveness?

Accepted Answer

The market culture is strongly characterized by goal achievement, environment exchange, and competitiveness. This culture emphasizes achieving goals and outperforming competitors. It values results over relationships and promotes individual achievement and accountability.

Question 16

Which of the following elements of the macroenvironment was part of Cathy's findings in Scenario A)?

Accepted Answer

The answer of Which of the following elements of the...

Question 17

Which of the following organizational cultures is strongly characterized by cohesiveness, participation, and sense of family?

Accepted Answer

The clan culture is characterized by a sense of family, cohesiveness, and participation. This type of culture places a strong emphasis on teamwork, collaboration, and employee involvement in decision-making processes.

Question 18

The information that you have collected in your competitive analysis can be referred to as

Accepted Answer

Competitive analysis involves gathering detailed information about key competitors in a particular market or industry. This information is referred to as competitive intelligence, which can then be used to inform business strategies and decision-making. Forecasting refers to the process of predicting future trends or outcomes, while environmental scanning involves monitoring the broader economic, political, and social context in which a business operates. Benchmarking involves comparing an organization's performance metrics to those of its peers or competitors, while scenario development refers to the process of creating alternative future scenarios to inform strategic planning.

Question 19

Which of the following is the first level of organizational culture?

Accepted Answer

The first level of organizational culture is visible artifacts. These are the tangible and observable elements of culture such as dress code, office layout, and symbols. They are the most visible and easiest to change aspects of culture.

Question 20

An organization's _____ refers to all relevant forces inside a firm's boundaries, such as its managers, employees, resources, and organizational culture.

Accepted Answer

The internal environment refers to all the internal factors of an organization, including its managers, employees, resources, and organizational culture. This is in contrast to the competitive environment (B), which refers to external factors such as competitors, suppliers, and customers; the macroenvironment (C), which refers to broader societal and economic forces such as political/legal factors, economic factors, sociocultural factors, technological factors, and environmental factors; demographics (D), which refers specifically to the characteristics of a particular population or market segment; and open systems (E), which refers to organizations that interact with their external environment and adjust their operations accordingly.

Quiz 3: The Organizational Environment and Culture