According to the Magnuson-Moss Warranty Act and the Federal Trade Commission (FTC) guidelines, which of the following requirements must be satisfied by sellers when they give a written warranty?
A) The warranty must be included in more than one document.
B) The warranty must include a clear description of what is covered, but never include what is excluded from the warranty.
C) The warranty must include a step-by-step explanation of how to obtain warranty service.
D) The warranty must allow the seller to choose between a refund and a replacement after the product has been repaired a number of times.

Question

Quizplus · Accepted Answer

Under the Magnuson-Moss Warranty Act and the warranty regulations of the Federal Trade Commission (FTC), if the seller gives a written warranty, it must be disclosed in a single document, in simple and understandable language. It should include a step-by-step explanation of how to obtain warranty service and information about any informal dispute settlement mechanisms (for example, arbitration) made available by the seller.