Question 1

If managers needed a systematic way to analyze tasks in a given situation and wanted to use a tailored rather than a standardized questionnaire,they would most likely use a:

Accepted Answer

Task inventory analysis is designed to provide a detailed examination of the tasks performed in a given job. It allows for a tailored approach by creating a comprehensive list of tasks specific to the job in question, making it suitable for managers seeking a systematic way to analyze tasks with customization.

Question 2

A KSA matrix should rate:

Accepted Answer

A KSA matrix is used to evaluate the importance of various Knowledge, Skills, and Abilities (KSAs) required for task completion, helping to identify which KSAs are critical for job performance.

Question 3

Job title,location,and author are all part of the ________ of a job description.

Accepted Answer

Identification information typically includes the job title, location, and author of the job description. Job summary provides a brief overview of the position, job duties and responsibilities describe the tasks and expectations of the role, and minimum qualifications outline the required skills, education, and experience to qualify for the position.

Question 4

The ________ of a job analysis lists worker characteristics (KSAs)needed to perform the job successfully.

Accepted Answer

The job specifications section of a job analysis lists the worker characteristics (KSAs) needed to perform the job successfully. Therefore, choice D is the best answer. The other options (job summary, job duties and requirements section, job requirements section) do not specifically list the worker characteristics needed for the job.

Question 5

The best job analysis tool for developing behavioral descriptions is the:

Accepted Answer

The critical incident technique is considered the best job analysis tool for developing behavioral descriptions. It involves collecting and analyzing specific incidents that demonstrate effective or ineffective job performance, which can then be used to identify the knowledge, skills, and abilities required for success in the job. This approach provides more concrete and observable information compared to other job analysis methods, such as position analysis or functional job analysis, which focus more on task-oriented job requirements.

Question 6

General job descriptions are associated with:

Accepted Answer

Flat organizations that emphasize innovation often use general job descriptions to allow for flexibility and adaptability in roles, encouraging creativity and collaboration.

Question 7

A summary statement of the essential job duties and responsibilities of a job is called a:

Accepted Answer

A job description typically includes a summary statement of the essential job duties and responsibilities. A work flow analysis refers to the study of how work flows through an organization, while a job analysis is a systematic process of collecting and analyzing information about a job. A task identification summary may refer to a document within a job analysis, but it is not generally used as a term for a summary statement of job duties and responsibilities.

Question 8

Which of the following aspects is NOT examined in a functional job analysis?

Accepted Answer

The motivators a job incumbent experiences are typically not examined in a functional job analysis. This type of analysis focuses more on the tasks and functions of the job and how they are performed, rather than the psychological aspects of the job incumbent. A functional job analysis typically includes information on the materials or services produced by the job incumbent, the methods used to perform the job, and the equipment and tools that are used in the job.

Question 9

When considering the legal consequences of a job analysis,HR managers must remember that:

Accepted Answer

Legal consequences of a job analysis require HR managers to focus on job characteristic, not the worker. This is because analyzing the worker can lead to discriminatory actions and can result in legal issues. Therefore, focusing on a job characteristic helps in avoiding any legal consequences.

Question 10

Marquis is examining the knowledge,skills,and abilities used in performing certain tasks.His process begins with interviews of the incumbents and their managers.He then constructs and administers a survey,and finally creates a matrix for rating the task.Marquis is most likely using which job analysis technique?

Accepted Answer

Marquis is using Task Inventory Analysis, which involves identifying and cataloging the tasks performed in a job. His process of interviewing incumbents and managers, constructing and administering a survey, and creating a matrix for rating tasks aligns with the steps typically involved in Task Inventory Analysis. This method focuses on the tasks themselves and the knowledge, skills, and abilities required to perform them.

Question 11

The first step in conducting a critical incident job analysis is to:

Accepted Answer

The answer of The first step in conducting a critical...

Question 12

A ________ is a detailed summary of a job's tasks,duties,and responsibilities associated with the work flows.It emphasizes efficiency and control.

Accepted Answer

The answer of A ________ is a detailed summary of...

Question 13

The first step to create general guidelines for conducting any job analysis is to:

Accepted Answer

Determining the uses of the job analysis is the first step in creating general guidelines because the purpose the job analysis will serve can impact the scope and methods used in the analysis. Without knowing the purpose, it would be difficult to create effective guidelines.

Question 14

Which of the following is NOT a section on the position analysis questionnaire?

Accepted Answer

The position analysis questionnaire includes sections on mental processes, job context, and work output. However, it does not include a section on job satisfaction.

Question 15

Which job analysis tool asks 194 questions and uses a five-point scale to determine which job elements are involved in performing a specific job?

Accepted Answer

The position analysis questionnaire (PAQ) asks 194 questions and uses a five-point scale to determine which job elements are involved in performing a specific job. The other options listed are different types of job analysis tools, but do not match the specific description given in the question.

Question 16

Which of the following is NOT an element of a job description?

Accepted Answer

While compensation information may be included in a job posting or advertisement, it is not typically considered an element of a job description. The other options - job summary, job specifications, and identification information - are commonly included in a job description.

Question 17

You are drafting a job description and have written a short statement that explains the duties and responsibilities of the job and where the job fits in the organizational structure.You have just written the:

Accepted Answer

The job summary is a short statement that outlines the duties and responsibilities of the job, along with its place in the organizational structure. It provides a brief overview of the job and is typically used as an introduction in job postings and recruitment materials. Therefore, the best answer is D.

Question 18

The ________ is the most important part of the job description because it influences all other parts of the job description.

Accepted Answer

The answer of The ________ is the most important part...

Question 19

Juanita is writing a job description.She specifies that job applicants must have a college degree in computer science and mastery of multiple programming languages.Which element of a job description is Juanita most likely writing?

Accepted Answer

The job specifications are the qualifications, education, skills, and experience required for the job. In this case, Juanita is specifying that the applicant must have a college degree in computer science and mastery of multiple programming languages, which are job specifications.

Question 20

Which type of job analysis is often used to develop a performance appraisal?

Accepted Answer

The answer of Which type of job analysis is often...

Quiz 2: Managing Work Flows and Conducting Job Analysis