Grasping the feelings, facts and meaning of another person's disclosure, and then
Showing them understanding is

Question

Quizplus · Accepted Answer

The description given relates to empathy, which is the ability to understand and share the feelings of another person. Warmth and credibility may be important components of effective communication, but they do not specifically relate to the ability to grasp and convey understanding of another person's disclosure. Schmoozing refers to trying to charm or flatter someone in order to gain an advantage, and is not relevant to the situation described.

Grasping the Feelings, Facts and Meaning of Another Person's Disclosure