Frame-of-reference training helps managers avoid errors and bias in performance evaluations.

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Frame-of-reference (FOR) training teaches managers to evaluate employees based on specific criteria and standards rather than personal biases or subjective opinions. It can help prevent errors such as leniency bias, where managers rate employees too highly, or central tendency bias, where managers tend to rate everyone as average. FOR training provides managers with a common language and understanding of what constitutes exemplary, competent, and poor performance, ensuring fair and accurate evaluations.

Frame-Of-Reference Training Helps Managers Avoid Errors and Bias in Performance