Which of the following is not a critical success factor for ERP project success?
A) Project leaders should have prior experience with large scale systems.
B) Third party consultants should transfer their knowledge, not just implement.
C) Top management should be engaged in the project to ensure managerial buy-in.
D) The ERP system should be customized to match current business processes.

Question

Quizplus · Accepted Answer

Customization of the ERP system to match current business processes is not a critical success factor for ERP project success as it can often lead to complications and delays in implementation. It is more important to align business processes with the standard functionalities of the ERP system. A, B, and C are critical success factors as they involve experienced leadership, knowledge transfer, and buy-in from top management, respectively.

Which of the Following Is Not a Critical Success Factor