Which of the following is true of effective voice mail techniques?
A) As long as the caller's number has been stated, it is not necessary to give all the details in the message.
B) The speaker must begin with an overview of the message and continue with details.
C) If the speaker wants the listener to take action, they must mention it in the beginning.
D) It need not be precisely stated that the listener is expected to return the call because it is assumed that the listener will call back.
E) The speaker must speak quickly to ensure that the entire message is recorded.

Question

Quizplus · Accepted Answer

Beginning with an overview of the message and continuing with details is an effective voice mail technique as it ensures that the listener understands the purpose of the call and provides a clear message. Option A is incorrect because it is important to give all necessary details to avoid confusion. Option C is partially correct but may not be necessary in all cases. Option D is incorrect as it is important to clearly state the expectation of a return call. Option E is incorrect as speaking too quickly may result in the listener missing important details.

Which of the Following Is True of Effective Voice Mail