One useful technique to present bad news positively is to present one's reasoning in first and third person, avoiding second person.

Name: One useful technique to present bad news positively is to present one's reasoning in first and third person, avoiding second person.
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Quizplus · Accepted Answer

By using first and third person instead of addressing the recipient directly with second person, it can come across as less confrontational and may soften the impact of the bad news.

One Useful Technique to Present Bad News Positively Is to Present