Which of the following is true of writing a claim message?
A) You should not present enough of the facts to permit a decision.
B) You should not seek corrective action.
C) You should first identify the situation and lead into the problem.
D) You should end with an apology or a negative comment.
E) You should not be firm when stating the facts.

Question

Quizplus · Accepted Answer

The Answer of Which of the following is true of writing a claim message?
A) You should not present enough of the facts to permit a decision.
B) You should not seek corrective action.
C) You should first identify the situation and lead into the problem.
D) You should end with an apology or a negative comment.
E) You should not be firm when stating the facts.

Which of the Following Is True of Writing a Claim