Which of the following is the most positive way of handling a vague order?
A) You failed to mention the number of chairs you need.
B) The delivery date was not mentioned in your order.
C) You did not specify the details of your order.
D) If you had specified the exact make we would've sent you the right product.
E) We have two models of this product. So, if you pick one we could send it to you right away.

Question

Quizplus · Accepted Answer

Option E offers a solution and presents options for the customer to choose from, allowing them to make a more specific request. It is a positive way of handling a vague order as it takes the initiative to provide options rather than placing blame on the customer for not being specific enough.

Which of the Following Is the Most Positive Way of Handling