Which of the following statements is true about personal communication?
A) Personal communication is a type of external-operational communication.
B) Internal-operational communication does not include personal elements.
C) An external-operational communication often contains elements of personal communication.
D) The productivity of an employee is unaffected by personal communication.
E) Personal communication is typically regulated by the formal network.

Question

Quizplus · Accepted Answer

External-operational communication often involves a personal touch, such as in sales or customer service interactions. Personal communication involves direct interaction between individuals and is not typically regulated by formal networks. It can occur through various channels, including in-person conversations, phone calls, emails, and instant messaging.

Which of the Following Statements Is True About Personal Communication