The basic idea behind CRM is to treat all customers in exactly the same way and give them the same great service.
Correct Answer:
Verified
Q8: Small companies do not have to worry
Q9: In the downstream segment of the supply
Q10: Analytic CRM systems can be used for
Q11: _ is a CRM system that enables
Q13: Operational CRM systems support the front-office business
Q14: _ systems support the front-office business processes,
Q14: Supply chain visibility is the time between
Q15: The complete data set on a customer
Q16: CRM systems are designed to focus companies'
Q17: Sales force automation is a customer-facing application.
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