Analytic CRM systems can be used for the following purposes except:
A) Forecasting future profitability
B) Delivering future product information to customers
C) Providing guidelines for future product development
D) Designing targeted marketing campaigns
Correct Answer:
Verified
Q5: The _ is comprised of a company's
Q6: Which of the following technologies is(are) used
Q8: Small companies do not have to worry
Q9: In the downstream segment of the supply
Q11: _ is a CRM system that enables
Q12: The basic idea behind CRM is to
Q13: Operational CRM systems support the front-office business
Q14: _ systems support the front-office business processes,
Q15: The complete data set on a customer
Q17: Sales force automation is a customer-facing application.
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