Which of the following statements concerning CRM is not true?
A) CRM builds sustainable long-term relationships with customers
B) CRM is designed for companies to interact with their customers as a group.
C) CRM helps companies acquire new customers.
D) CRMs help keep repeat customers
Correct Answer:
Verified
Q1: The benefits of open-source CRM include all
Q4: A call center is a type of
Q5: The _ is comprised of a company's
Q6: Which of the following technologies is(are) used
Q8: Small companies do not have to worry
Q9: In the downstream segment of the supply
Q10: Analytic CRM systems can be used for
Q11: _ is a CRM system that enables
Q17: Sales force automation is a customer-facing application.
Q59: _ is a CRM system that is
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