When a leader says to a follower in a frustrated tone of voice, "You never seem to do what I tell you to do," this illustrates:
A) A conflict regarding values
B) A personality clash
C) Separating people from the problem
D) Using objective criteria
E) Relationship dimension of messages

Question

Quizplus · Accepted Answer

The statement made by the leader in a frustrated tone of voice reflects more on the relationship dimension of the message rather than any conflict regarding values, personality clash, separating people from the problem, or using objective criteria. The leader seems to be expressing their frustration with the follower, which signals a lack of cooperation or communication between them. It highlights a breakdown in the relationship, which is an interpersonal issue rather than a technical one.

When a Leader Says to a Follower in a Frustrated