Q66: Customers want to be heard and to
Q74: Traditional focus groups foster closer customer relationships
Q75: Social computing generates faster and cheaper results
Q78: Collaborative consumption services offer employees many benefits
Q79: _ collects data on its users' present.
A)Facebook
B)Pinterest
C)Twitter
D)Wattpad
Q81: Businesses must respond to customers more quickly
Q82: Wattpad writers can earn a commission if
Q85: Google is useful only if users already
Q87: Social computing improves customer service.
Q89: Wattpad writers are paid for their work
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