Question 1

A system that controls the industrial processes of an organization would be classified as a(n)_______________ support system.

Accepted Answer

The answer of A system that controls the industrial processes...

Question 2

All of the following normally happens to data during a value-added process except:
A)Their useful life is determined
B)Their form is aggregated,manipulated,and organized
C)Their content is analyzed and evaluated
D)They are placed in a proper context for a human user

Accepted Answer

The useful life of data is not typically determined during a value-added process. This is something that would be determined beforehand, such as when the data was collected or acquired. The other choices (B, C, and D) are all typical outcomes of value-added processes.

Question 3

Types of information systems are generally classified as either operations suport systems or _______________ support systems.

Accepted Answer

The answer of Types of information systems are generally classified...

Question 4

An _______________ system is an organized combination of people,hardware,software,telecommunications networks,and data resources that collects,transforms,and disseminates information in an organization.

Accepted Answer

The answer of An _______________ system is an organized combination...

Question 5

A system that provides pre-specified reports for the managers of an organization would be classified as a _______________ information system.

Accepted Answer

The answer of A system that provides pre-specified reports for...

Question 6

Which of the following is an example of control of an information system's performance?
A)A system malfunction wiped out two weeks of student registration records
B)Programmers created a user friendly input screen for a new system
C)Subtotals do not add up to total sales; IT staff investigates whether data entry or processing is the problem
D)An extra $20 was added to every water bill by mistake

Accepted Answer

Investigating why subtotals do not add up to the total sales is an example of control of an information system's performance, as it involves identifying and addressing a system issue. Options A, B, and D are not examples of control of system performance, but rather examples of system malfunctions, user interface design, and data entry errors, respectively.

Question 7

The goal of knowledge management systems (KMS)is to help knowledge workers create,organize,and _______________ important business knowledge wherever and whenever it is needed.

Accepted Answer

The answer of The goal of knowledge management systems (KMS)is...

Question 8

When a manager uses an interactive,computer-based information system to assist in his/her decision making,the manager is using a _______________ support system.

Accepted Answer

The answer of When a manager uses an interactive,computer-based information...

Question 9

Enterprise collaboration systems use software tools to support _______________ among the members of networked teams and workgroups.

Accepted Answer

The answer of Enterprise collaboration systems use software tools to...

Question 10

Transaction processing systems process transactions in two basic ways,_______________ processing or real-time.

Accepted Answer

The answer of Transaction processing systems process transactions in two...

Question 11

Enterprise collaboration systems enhance team and workgroup communication and productivity,and include applications that are sometimes called office _______________ systems.

Accepted Answer

The answer of Enterprise collaboration systems enhance team and workgroup...

Question 12

Electronic _______________ is the buying,selling,marketing,and servicing of products,services,and information over a variety of computer networks.

Accepted Answer

The answer of Electronic _______________ is the buying,selling,marketing,and servicing of...

Question 13

Sew What?'s information system allows the firm to __________.
A)provide a web site that accounts for nearly all their recent growth
B)manage the business and provide outstanding customer support
C)gain recognition and provide credibility to the general public
D)All the choices are correct.

Accepted Answer

Sew What?'s information system provides them with a web site that accounts for nearly all their recent growth, allows them to manage the business and provide outstanding customer support, and gain recognition and provide credibility to the general public. Therefore, all the choices are correct.

Question 14

The success of an information system should be measured by both its efficiency and its _______________.

Accepted Answer

The answer of The success of an information system should...

Question 15

During the 1980s and 1990s,information technology helped companies gain a competitive advantage in the global marketplace.This is referred to as the _______________ information systems concept.

Accepted Answer

The answer of During the 1980s and 1990s,information technology helped...

Question 16

With a strategic information system (SIS),information technology becomes an integral part of business processes,products,and _______________.

Accepted Answer

The answer of With a strategic information system (SIS),information technology...

Question 17

_______________ is defined as the use of Internet technologies to work and empower business processes,electronic commerce,and enterprise collaboration within a company and with its customers,suppliers,and other business stakeholders.

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The answer of _______________ is defined as the use of...

Question 18

The biggest challenge in deploying SAP or any other ERP system is ________________.
A)installing the system
B)training the users
C)data conversion
D)adding new features to the system

Accepted Answer

Data conversion is often the biggest challenge because it involves migrating existing data into the new system, ensuring data integrity, and often requires significant time and resources.

Question 19

A _______________ team uses a corporate intranet and the Internet for electronic mail,videoconferencing,electronic discussion groups,and Web pages of work-in-progress information to collaborate on business projects.

Accepted Answer

The answer of A _______________ team uses a corporate intranet...

Question 20

Marketing and selling books to consumers over the Internet is an example of _______________ commerce.

Accepted Answer

The answer of Marketing and selling books to consumers over...

Quiz 1: Information Systems in Business