Bureaucratization involves rationality that is highly centralized and mostly invisible to consumers of the goods and services being produced.

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Bureaucratization involves the implementation of a rational system of rules and procedures that are typically controlled by a central authority. These rules and procedures are designed to produce predictable outcomes, but they can be fairly invisible to consumers, who may not be aware of all the bureaucratic processes involved in the production of the goods and services they consume.

Bureaucratization Involves Rationality That Is Highly Centralized and Mostly Invisible