According to a survey by the market research firm,Michelson & Associates,customers abandon a retail store for which of the following reasons?
A)Price fixing and false advertising.
B)Poor service and product dissatisfaction.
C)Product modification and excessive service charges.
D)Employee grievances and poor working standards.
E)Poor quality products and price fixing.

Question

Quizplus · Accepted Answer

Poor service and product dissatisfaction are the most likely reasons for customers to abandon a retail store. The other options, such as price fixing and false advertising or poor working standards, may be contributing factors but are less commonly cited as the primary reason for customer abandonment.

According to a Survey by the Market Research Firm,Michelson