Gloria assembles circuit boards in a computer manufacturing plant.She gets the chips for the boards from David,assembles the boards,and then forwards them to Judy,who puts them into the finished components.This example illustrates the concept of __________.
A)Integrated manufacturing processes.
B)Efficient task assignments.
C)Internal customers,who use the results of others' work to do their job.
D)Total quality management and shared responsibility.
E)Deming's path to quality.

Question

Quizplus · Accepted Answer

This scenario illustrates the concept of internal customers, where Gloria is using the products from David's work to do her job, and then forwarding her work to Judy, who uses Gloria's work to do her job. This interdependence between different stages of production is a common characteristic of internal customers. The other options are not specifically demonstrated in this scenario.

Gloria Assembles Circuit Boards in a Computer Manufacturing Plant