The unfreezing,changing,and refreezing phases are all parts of what process?

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The unfreezing, changing and refreezing phases are all parts of the planned-change process. This process is a structured approach to change management in organizations that involves preparing for change (unfreezing), implementing and managing the change (changing), and ensuring that the change is embedded and adopted by the organization (refreezing). The other options (decision-making, conflict resolution, organization design, negotiation) are all different processes that may or may not involve planned change as part of their implementation.

The Unfreezing,changing,and Refreezing Phases Are All Parts of What Process