In an upside-down pyramid,managers symbolically remain at the top of the organizational pyramid.

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In an upside-down pyramid, the traditional organizational structure is inverted, placing the customers and front-line workers at the top, closely followed by team leaders and middle managers, while top-level executives remain at the bottom. This is done to emphasize the importance of customer satisfaction and employee empowerment.

In an Upside-Down Pyramid,managers Symbolically Remain at the Top of the Organizational