In Japanese operations strategy,kaizen refers to
A)zero defects.
B)total quality management.
C)value chain.
D)continuous improvement.
E)rightsizing.

Question

Quizplus · Accepted Answer

Kaizen is a Japanese term that means continuous improvement. It is a strategy that involves making small incremental improvements to processes and systems over time with the goal of achieving greater efficiency, productivity, and quality. Kaizen is a key component of many Japanese operations strategies, including Toyota's lean manufacturing approach. While kaizen may involve elements of zero defects and total quality management, its primary focus is on continuous improvement rather than specific quality metrics or strategies. Value chain and rightsizing are not directly related to kaizen.

In Japanese Operations Strategy,kaizen Refers to