Scenario C: Mindful Maids Inc. ,a housecleaning services firm,has completed a SWOT analysis as part of its ongoing strategic planning process.Management has uncovered the following information through extensive research:
New regulations have been passed limiting the number of hours per week the company's employees can work without receiving benefits.
Mindful Maids is a company that uses environmentally friendly products;its competitors do not.
More and more homeowners are concerned about the environment;it is expected that this trend will continue for decades.
Compared to its competitors,its management team is by far the best in the industry.
It has fallen behind in staff training over the last few years.
The company has adequate financial resources to invest in its operations.
The percentage of people hiring cleaning services has fallen off due to a difficult recession.
-Based on Scenario C,which of the following findings is a weakness for Mindful Maids?

Question

Quizplus · Accepted Answer

Mindful Maids falling behind in staff training is a weakness as it implies that their employees may not be able to perform up to the company's standards. This could lead to a decline in the quality of service provided to customers and ultimately result in customer dissatisfaction.