An active listener tries to identify how the source feels about the content of the message.
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Q7: A lack of communication transparency is evident
Q9: An active listener must never paraphrase and
Q19: Feedback is useful and constructive as long
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Q46: An active listener is sensitive to non-verbal
Q47: Active listening entails listening for message content,
Q48: Constructive feedback should be based on trust,
Q49: Communication barriers can be overcome, perceptual distortions
Q50: The electronic grapevine can be functional when
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