A manager describes how to perform a new task to a subordinate; the subordinate then repeats the instructions accurately and does the job flawlessly. The manager then follows the same procedure with several other employees, one at a time. This communication process would most likely be characterized as ___.
A) effective but not efficient communication
B) efficient but not effective communication
C) neither effective nor efficient communication
D) both effective and efficient communication
E) a typical failure of leadership

Question

Quizplus · Accepted Answer

The communication is effective because the instructions are understood and the tasks are completed flawlessly. However, repeating the process one at a time with several employees is not efficient, as it consumes more time than necessary.

A Manager Describes How to Perform a New Task to a Subordinate;