Building credibility through ___ requires knowledge about the issue in question and/or a successful prior track record at dealing with similar issues.
A) task performance
B) expertise
C) relationships
D) authority
E) familiarity

Question

Quizplus · Accepted Answer

Expertise refers to having knowledge or skill in a particular area. Building credibility requires having knowledge or skill related to the issue at hand, which is what expertise entails. A successful prior track record can also contribute to expertise. While task performance, relationships, authority, and familiarity are important factors in building credibility, they do not necessarily require knowledge or skill in a particular area.

Building Credibility Through ___ Requires Knowledge About the Issue in Question