In utilizing a historical approach for comparing desired and actual performance, a manager will ___.
A) use the organization's objectives as a benchmark
B) use standards set scientifically through such methods as time and motion studie
C) use present performance as a benchmark
D) use performance achievements of other organizations as a benchmark
E) use previous performance as a benchmark

Question

Quizplus · Accepted Answer

Utilizing a historical approach means using previous performance as a benchmark for comparison. Therefore, the best choice is E. A, B, C, and D all involve using current or external benchmarks, which would not be considered a historical approach.

In Utilizing a Historical Approach for Comparing Desired and Actual