In utilizing a relative approach to compare desired and actual performance, a manager will ___.
A) use the organization's objectives as a benchmark
B) use standards set scientifically through such methods as time and motion studies
C) use present performance as a benchmark
D) use performance achievements of other organizations as a benchmark
E) use previous performance as a benchmark

Question

Quizplus · Accepted Answer

A relative approach involves comparing performance to that of other organizations, using their achievements as a benchmark.

In Utilizing a Relative Approach to Compare Desired and Actual