Terrorism in the post-9/11 world, ethical scandals, outbreaks of workplace violence, information technology failures, and man-made environmental disasters are all examples of ___ problems that managers sometimes face.
A) routine
B) creative
C) crisis
D) expected
E) programmed

Question

Quizplus · Accepted Answer

These examples are all sudden and unexpected events that can create chaos and require immediate attention from managers. They are beyond the scope of routine or expected problems and require a specific crisis management approach. Creative and programmed problems are not relevant in this context.

Terrorism in the Post-9/11 World, Ethical Scandals, Outbreaks of Workplace