Adara does not seem to be as productive as she usually is. Arleen, her manager, is concerned about her performance. Arleen wants to talk to Adara and solve the problem. Which of the following is the first step Arleen should take in the decision-making process? A) Generate and evaluate alternative solutions to improve her performance. B) Choose a preferred course of action for performance improvement. C) Identify and define the problem that is causing the productivity issues. D) Talk to Adara's family. E) Evaluate solutions before consulting Adara.

Question

Quizplus · Accepted Answer

In order for Arleen to solve the issue of Adara's decreased productivity, the first step should be to identify and define the problem. This will allow Arleen to have a clear understanding of what the issue is and then move on to generating and evaluating possible solutions. Option A,B and E are potential subsequent steps in the decision-making process, but not the first one. Option D is not a relevant step in this situation.

Adara Does not Seem to Be as Productive as She