Which of the following illustrates a firm that has achieved competitive advantage through flexibility?
A) a firm that creates customized products based on each of its customer's preferences
B) a firm that produces goods by maintaining high quality standards
C) a firm that ensures speedy delivery of goods compared to its competitors
D) a firm that develops products with unique features that are not made available by any of its competitors
E) a firm that develops timely new products

Question

Quizplus · Accepted Answer

A firm that creates customized products based on each of its customer's preferences has achieved competitive advantage through flexibility as it is able to adapt to each individual customer's needs and preferences, giving them an edge over competitors who may offer less customization.

Which of the Following Illustrates a Firm That Has Achieved