After reviewing sales reports, Elena, a sales manager, sees that sales representatives were not meeting their sales targets. She realized that the number of customers assigned to each sales representative was too much and did not allow each sales representative sufficient time with each customer. She decided that she needed to hire at least two more sales representatives. Elena is performing the management function of ___. A) planning B) leading C) controlling D) organizing E) following

Question

Quizplus · Accepted Answer

Elena is performing the controlling function of management, which involves monitoring performance, comparing it with goals, and taking corrective action as needed. In this case, she reviewed sales reports, identified a problem with sales targets not being met, and decided on a solution to hire more sales representatives.

After Reviewing Sales Reports, Elena, a Sales Manager, Sees That