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A Diner Complains to His Server,Alyson,that His Meal Is Not

Question 15

True/False

A diner complains to his server,Alyson,that his meal is not to his liking.Without consulting with her manager,Alyson immediately tells the customer that he will not need to pay for the meal,and offers to bring him a different entree at no charge.Alyson is an empowered employee.

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