Mark,a manager at APS Inc.,wants to be consistently persuasive when communicating with his team members.To build credibility,Mark must:
A)make sure that the rewards for compliance are clear.
B)hire similar minded people.
C)communicate his decision-making authority to his team.
D)be knowledgeable about the issue in question.
E)have team members with strong technical skills.

Question

Quizplus · Accepted Answer

To be consistently persuasive, Mark must have knowledge of the issue in question. This will allow him to provide convincing arguments and answer questions with confidence, which will build his credibility with his team. The other options may be important in certain situations, but they do not directly relate to building credibility as a persuasive communicator.

Mark,a Manager at APS Inc