Julia felt very good as she reached office on time and completed her task before the deadline.This positive feeling spilled on to her coworkers as she interacted with them in a very cheerful manner.This is an example of ________.
A)emotional intelligence
B)organizational citizenship
C)eustress
D)mood contagion
E)self-serving bias

Question

Quizplus · Accepted Answer

This is an example of mood contagion, where Julia's positive mood affected her coworkers in a positive way. Emotional intelligence refers to the ability to perceive and manage one's own emotions and those of others. Organizational citizenship refers to behavior that goes beyond the formal job responsibilities and benefits the organization. Eustress refers to positive stress that is beneficial for motivation and performance. Self-serving bias refers to the tendency to attribute positive outcomes to one's own abilities and negative outcomes to external factors.

Julia Felt Very Good as She Reached Office on Time