Fred's Donuts is installing new equipment in its bakery.Many employees are fearful they will not be able to operate it.Which of the following courses of actions is best for Fred to use to overcome this employee resistance?
A)threaten the employees who resist the change
B)present distorted facts to the employees
C)terminate employees who resist the change
D)educate employees and communicate with them

Question

Quizplus · Accepted Answer

Termination or threats would only increase employee resistance and decrease trust in management. Presenting distorted facts is unethical and could harm the company's reputation. Educating employees and communicating with them about the benefits of the new equipment and providing training on how to use it effectively can help alleviate their fears and increase their confidence in handling the new equipment.

Fred's Donuts Is Installing New Equipment in Its Bakery