In a management-union labor strike, management's chief negotiator makes promises to the union that she cannot keep. This causes the union to withdraw their demands for a wage increase and go back to work. Later the promises are not kept and the relationship between the union and the company is permanently damaged, leading to high rates of turnover and decreased productivity. The negotiator's behavior is an example of

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The negotiator's behavior is an example of dysfunctional politics because she made promises she could not keep, which led to a temporary resolution of the strike but ultimately damaged the relationship between the union and the company. This type of behavior is harmful to the long-term success of the organization and is a classic example of dysfunctional politics.

In a Management-Union Labor Strike, Management's Chief Negotiator Makes Promises