Measures that monitor the factors that drive outcomes are called:
A) lead indicators.
B) lag indicators.
C) benchmark indicators.
D) cause and effect indicators.

Question

Quizplus · Accepted Answer

Lead indicators are measurements that track the factors that contribute to outcomes. They are predictive in nature and can help organizations take proactive measures to ensure desired results. Lag indicators, on the other hand, measure outcomes after they have occurred and offer little opportunity for course correction. Benchmark indicators and cause and effect indicators are not specific types of monitoring measures but can fall into either the lead or lag category depending on how they are used.

Measures That Monitor the Factors That Drive Outcomes Are Called