In return for cooperating with the management in the implementation of a major organizational change, Leopold Textiles granted extra leave to its employees. Which of the following methods for managing resistance to change does this scenario exemplify?
A) Education and communication
B) Facilitation and support
C) Negotiation and rewards
D) Manipulation and cooptation
E) Explicit and implicit coercion

Question

Quizplus · Accepted Answer

When necessary, management can offer concrete incentives for cooperating with the change. Perhaps job enrichment is acceptable only with a higher wage rate, or a work rule change is resisted until management agrees to a concession on some other rule (say, about taking breaks).

In Return for Cooperating with the Management in the Implementation