A company enforced a rule that employees were required to submit their cell phones for safekeeping before entering their work bay. Employees followed the rule in order to avoid getting into trouble with the management. As a result, many of them missed important phone calls from their clients/customers. This scenario is an example of
A) market control.
B) management myopia.
C) dysfunctional behavior.
D) rigid bureaucratic behavior.
E) resistance to control.

Question

Quizplus · Accepted Answer

The scenario describes rigid bureaucratic behavior, where strict adherence to rules leads to negative outcomes, such as missing important calls, without considering the practical implications.

A Company Enforced a Rule That Employees Were Required to Submit