Susan, a manager, recently joined Technology Corp, a software company. As part of her improvement program, she asked her team members to state what they felt was a demerit in her leadership style. Nobody criticized her because they thought she would take offense at their suggestions. Instead, everybody praised her and described how her actions had radically improved productivity. In this scenario, the team members were engaged in _____.
A) interpreting
B) coping
C) filtering
D) blogging
E) reflecting

Question

Quizplus · Accepted Answer

Filtering is the process of withholding, ignoring, or distorting information.

Susan, a Manager, Recently Joined Technology Corp, a Software Company