Frederick, a manager, wants to inform his team members about a new health care policy adopted by the company. Based on media richness, which of the following would be an appropriate medium to use?
A) Videotape
B) Telephone
C) Memo
D) E-mail
E) Instant message

Question

Quizplus · Accepted Answer

In general, you should send difficult and unusual messages through richer media, transmit simple and routine messages through less rich media, and use multiple media for important messages that you want to ensure people attend to and understand.

Frederick, a Manager, Wants to Inform His Team Members About