Scenario B: Use the Information in the Following Paragraph to Answer

Scenario B: Use the information in the following paragraph to answer the three questions that follow. Suppose that as a manager, you have a group of employees whom you find very difficult to motivate. One of them, a young man named Carlos, consistently tells you that he doesn't believe he will ever succeed. He regularly tells his colleagues that "no matter how well I do in this job, I'll never get a raise or promotion." Another named Susan simply does not care about any of the rewards that your organization offers and so she says, "it just isn't worth to work that hard!"
-On the basis of the given information, it would be most accurate to say that Carlos illustrates:

A) high expectancy.
B) low instrumentality.
C) negative reinforcement.
D) low equity.
E) high empowerment.