Gabriella Recently Accepted a Job with a Large Insurance Company

Gabriella recently accepted a job with a large insurance company as an internal auditor. She found that her job was quite different from the internship she had done. Her company had strictly defined job responsibilities and lines of communication. For every decision she needed to make, approval had to be obtained from upper management. Overall, she found the atmosphere to be quite formal. Gabriella's organization has a(n) :

A) wide span of control.
B) high degree of centralization.
C) decentralized authority.
D) matrix design.
E) ineffective staff.