Which of the Following Statements Is Correct with Respect to the Operation

Which of the following statements is correct with respect to the operation of the collective agreement?

A) It is unlawful to include in a collective agreement a provision whereby a new employee must become a member of the union.
B) Arbitration is a process whereby the mediator/conciliator will hear both sides of the dispute and try to persuade the parties to come to an agreement.
C) All disputes arising out of the enforcement of the collective agreement that cannot be settled by negotiation must be handled by conciliation/mediation.
D) All disputes arising out of the enforcement of the collective agreement that cannot be settled by negotiation must be handled by arbitration or another agreed upon method.
E) Mediation is a process whereby the mediator/conciliator will hear both sides of the dispute and make a decision binding on the parties.