Bennis, Benne, & Chin (1969) defined three strategies that change agents may use to promote change in groups or organizations. Which strategy is being used in the following statement? "As the manager on this unit, I am aware that changes have to occur. I am also aware that our unit works well together and we will work on this together as a team. Many of my employees do not want to leave this unit, as they have developed relationships with their peers. We will work with that to get the work done."

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The manager in this scenario is using the normative-re-educative strategy, which emphasizes values, beliefs, and relationships to promote change. The manager acknowledges the importance of relationships and teamwork in the unit, and suggests working together to overcome resistance to change. This approach focuses on creating a shared vision and sense of community to motivate change.

Bennis, Benne, & Chin (1969) Defined Three Strategies That Change